Refund Policy
Thank you for choosing our virtual products. Please carefully read our refund policy before making a purchase:
-
Non-Refundable Cases
- All virtual products are non-refundable after delivery due to the nature of virtual goods, which cannot be returned or resold.
- Refunds will not be provided if incorrect account information is given or if user errors prevent the product from functioning.
-
Refunds for Special Cases
- If you did not receive the product after purchase, please contact our customer service team immediately. We will verify the issue and provide a refund if necessary.
- In case of technical issues that make the product unusable, please provide evidence, and we will issue a refund or resend the product after verification.
-
Contact Us
- If you have any questions about your purchase, please contact us via email or through our website’s live chat. We will do our best to assist you.
- yzh52100@gmail.com
We reserve the right to make the final interpretation of this refund policy.